Terms of Shipment

How long does it take to receive my product?

We make your reborn doll after you ordered to make sure every detail.

The painting  time is about 3-8 days .

Then we will ship it. Once it has shipped , we will send you an email.


Notice:Shipping on part of countries and regions will be delayed due to current sutiation of Coronavirus. 
                                                 

Can I change the destination country of my order?

After your order has been sent out, you may not change your shipping address. 

How much is shipping?

Standard Shipping:It costs $20.

Shipping cost to the United States: $25

Shipping cost to Australia: $45 

Free shipping over $149

                                                               

How will I know my order has shipped?

You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 7  business days to process before they are shipped due to these dolls are in large demand now. Once you have received this email please allow 24-48 hours for your tracking number to update

Please keep in mind delivery dates may change due to inclement weather conditions or holiday. 

Do you ship internationally?

We happily fulfill international orders! Our production time will be the same and shipping costs vary depending on where the order is going. Depending on your home country a customs tax may be applied in addition to your shipping cost.

Please note: 

  • At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery time.
  • Expedited shipping is not offered to P.O. Box shipping addresses.
  • We do not offer overnight shipping.